Salloq Software – Terms of Service

1. Account Registration & Responsibilities

1. You must create an account to access most features of the Service and provide accurate, current, and complete information.
2. You agree to keep your account information up to date, including contact details and billing information.
3. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, whether or not authorized by you.
4. You must promptly notify Salloq of any unauthorized use of your account or any other breach of security.
5. We reserve the right to refuse Service, close accounts, or remove or edit content at our sole discretion.

2. Subscription, Fees & Taxes

1. Access to the Service may be subject to subscription fees, transaction fees, or other usage-based fees as set out in our pricing pages or in your order form.
2. Billing generally begins when your account is activated or after any posted free trial period, if offered.
3. Unless otherwise specified, all fees are charged in U.S. Dollars (USD).
4. Except where prohibited by law, all fees and charges are non-refundable, including for partial billing periods, unused features, or account downgrades.
5. You authorize Salloq or its payment processors to automatically charge applicable fees to the payment method on file according to the billing cycle selected.
6. Late payments may result in suspension or termination of your access to the Service.
7. You are responsible for all applicable taxes, duties, levies, or similar governmental assessments associated with your use of the Service, excluding Salloq’s income taxes.

3. Use of the Service

1. Salloq grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service for your internal business purposes and to operate your ecommerce and point-of-sale operations.
2. You agree that you will not:
   • Use the Service for any unlawful, fraudulent, or malicious purpose;
   • Violate any applicable law, regulation, or third-party right;
   • Upload or transmit any malware, viruses, or other harmful code;
   • Attempt to gain unauthorized access to any part of the Service or related systems;
   • Bypass or circumvent any security or access controls;
   • Copy, modify, distribute, sell, lease, or reverse engineer any part of the Service, except as expressly permitted by applicable law;
   • Use the Service to send unsolicited or unauthorized advertising, spam, or bulk communications.
3. Salloq may monitor use of the Service to ensure compliance with these Terms and the Acceptable Use Policy.

4. Store Content, Products & Business Conduct

1. You are solely responsible for:
   • Your storefront(s) and any websites or sales channels connected to the Service;
   • Product listings, descriptions, pricing, images, labels, claims, and marketing content;
   • Product quality, safety, and compliance with applicable regulations;
   • Customer service, order fulfillment, shipping, and returns;
   • Compliance with consumer protection, privacy, advertising, and ecommerce laws.
2. Salloq does not review, approve, or endorse your products, services, or content, and has no responsibility for them.
3. You agree to publish and maintain your own legally compliant policies, including but not limited to a Return/Refund Policy, Privacy Policy, and Terms & Conditions for your customers.
4. You are solely responsible for complying with industry-specific regulations (e.g., cosmetics, supplements, medical products, financial services) applicable to your business.

5. Payment Processing & Financial Services

1. The Service may integrate with third-party payment processors (such as Stripe, PayPal, or Authorize.net) at your option.
2. Salloq is not a bank, money transmitter, or payment processor and does not hold, manage, or control funds on your behalf.
3. All financial transactions, including chargebacks, refunds, and disputes, are solely between you, your customers, and the payment processor.
4. You authorize Salloq and/or its payment partners to deduct any applicable platform fees from the amounts processed through your connected payment accounts, or to charge your payment method on file.
5. You must comply with all payment network rules, card brand requirements, and applicable laws related to payment processing.

6. Data Ownership & Usage

1. You retain ownership of the content, product information, customer information, and other data that you upload or submit to the Service (“Your Data”).
2. You grant Salloq a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, and display Your Data as necessary to provide, maintain, and improve the Service and to comply with legal obligations.
3. Salloq may use aggregated and anonymized data for analytics, benchmarking, service improvement, security analysis, and other lawful business purposes, provided that such data does not identify you or your customers.
4. You are responsible for obtaining any necessary rights, consents, and permissions to upload Your Data and to grant the license described above.

7. Intellectual Property

1. The Service, including all software, technology, user interfaces, visual design, logos, trademarks, and documentation, is owned by Salloq or its licensors and is protected by intellectual property laws.
2. Except as expressly stated in these Terms, no rights or licenses are granted to you, whether by implication, estoppel, or otherwise.
3. If you provide feedback, ideas, or suggestions regarding the Service, you agree that Salloq may use such feedback without restriction or obligation to you.

8. Uptime, Availability & Modifications

1. Salloq strives to maintain a high level of uptime and reliability but does not guarantee uninterrupted Service.
2. The Service may be temporarily unavailable due to maintenance, updates, system failures, or force majeure events.
3. We may modify or discontinue features, integrations, or components of the Service at any time, with or without notice, provided that we will use reasonable efforts not to materially degrade the core functionality of the Service during your subscription term.

9. Third-Party Services & Integrations

1. The Service may enable you to connect to or use third-party products, apps, or services (“Third-Party Services”).
2. Your use of Third-Party Services is governed solely by the terms and privacy policies of those third parties, and Salloq is not responsible for their actions, performance, or data handling practices.
3. Salloq may enable, change, or disable integrations with Third-Party Services at any time without liability.

10. Security

1. Salloq implements commercially reasonable security measures designed to protect the integrity and availability of the Service.
2. No method of transmission or storage is completely secure. Salloq cannot guarantee absolute security of the Service or your data.
3. You are responsible for configuring your stores, permissions, and user access in a secure manner and for promptly revoking access for users who should no longer have it.

11. Termination & Suspension

1. You may cancel your subscription and close your account at any time through the administrative interface or by contacting us at support@salloq.com.
2. Salloq may suspend or terminate your access to the Service at any time, with or without notice, if:
   • You fail to pay any amounts due;
   • You violate these Terms, the Acceptable Use Policy, or applicable law;
   • Your use poses a security, legal, or reputational risk to Salloq or others.
3. Upon termination:
   • Your right to access the Service immediately ceases;
   • Your store(s) and connected services may be disabled or taken offline;
   • Salloq may delete Your Data after a reasonable retention period, except where retention is required by law or agreed in writing.
4. You are responsible for exporting any data you wish to retain before termination or cancellation.

12. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

To the fullest extent permitted by law, Salloq disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, and non-infringement. Salloq does not warrant that the Service will be uninterrupted, error-free, secure, or free from harmful components.

13. Limitation of Liability

1. To the fullest extent permitted by law, Salloq and its officers, directors, employees, and affiliates shall not be liable for any:
   • Indirect, incidental, consequential, special, punitive, or exemplary damages;
   • Loss of revenue, profits, goodwill, data, or business opportunities;
   • Business interruption or replacement service costs.
2. In no event shall Salloq’s total aggregate liability arising out of or related to the Agreement exceed the amount you paid to Salloq for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.
3. The limitations in this Section apply regardless of the legal theory, even if Salloq has been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify, defend, and hold harmless Salloq and its officers, directors, employees, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your use of the Service;
• Your store, products, or services;
• Your violation of these Terms or any applicable law;
• Your infringement or alleged infringement of any third-party right.

15. Governing Law & Dispute Resolution

1. These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to its conflict of laws principles.
2. Any dispute, claim, or controversy arising out of or relating to the Agreement shall be resolved through binding arbitration conducted in Sheridan, Wyoming, in the English language, before a single arbitrator, under the rules of American Arbitration Association, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction located within Wyoming.
3. To the maximum extent permitted by law, all disputes must be brought in the parties’ individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

16. Miscellaneous

1. Entire Agreement. These Terms, together with all policies and addenda referenced herein, constitute the entire agreement between you and Salloq regarding the Service and supersede any prior or contemporaneous agreements.
2. Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
3. No Waiver. Salloq’s failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
4. Assignment. You may not assign or transfer your rights or obligations under these Terms without Salloq’s prior written consent. Salloq may freely assign this Agreement.
5. Notices. Notices to Salloq must be sent to:
   Email: support@salloq.com